ATLANTA (AP) — Georgia public health investigators are reaching a smaller share of people who may be infected as the number of COVID-19 cases rise in the state, according to an analysis by The Atlanta Journal-Constitution.
The newspaper finds that contact tracers interviewed 37% of people diagnosed with COVID-19 between June 23 and July 8, down from 60% between May 15 and June 22.
With the number of coronavirus infections soaring in Georgia, it may be impossible to keep up, said Dr. Harry Heiman, a public health professor at Georgia State University.
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“When there’s this degree of community spread going on, there’s no way to execute a containment strategy,” Heiman said.
Georgia was reporting 117,000 infections and 3,001 COVID-19 deaths as of Sunday. More than 2,500 people were in the hospital on Sunday.
Contact tracers try to interview people infected with the respiratory illness and ask them who they have been in close contact with. The investigators then try to reach those close contacts to warn them to self-quarantine or seek testing. The idea is to squelch the chain of infection to keep cases from spreading.
The state Department of Public Health says it has 1,225 contact tracers as of July 1, exceeding a 1,000-person goal set earlier by Public Health Commissioner Kathleen Toomey.
“As the cases of COVID-19 increase daily by the thousands, it becomes harder and harder to keep up with contact tracing,” Toomey said in a statement. “Our work is further hampered by the fact that it’s taking longer to get test results from commercial labs that are recently backed up due to the volume of testing. By the time we get test results, many contacts are already outside the risk period.”
State officials have also voiced concerns that people aren’t answering calls from contact tracers, because they don’t know who’s calling or because some people are posing as contact tracers to try to steal personal information.
“In some cases, the contacts actually hang up the phone on the contact tracers when they try to identify themselves,” said Dr. Otto J. Ike, chief epidemiologist for the DeKalb County Board of Health.
Public health officials emphasize they don’t collect Social Security numbers, immigration status or Bluetooth data. But tracers sometimes have to call repeatedly or send letters. Public health workers in Georgia have avoided in-person visits, a method used to trace contacts for other diseases. Officials have also avoided legal threats, although people are legally obligated to cooperate.
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Toomey said authorities reserve the right to issue subpoenas or citations, but would like to avoid those steps.
One case where people didn’t immediately cooperate involved an outbreak among recent graduates of The Lovett School, when some parents and the school didn’t immediately respond to inquiries.
“We lost a lot of time with the runaround,” said Dr. Lynn Paxton of the Fulton County Board of Health.
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Follow AP coverage of the virus outbreak at https://apnews.com/VirusOutbreak and https://apnews.com/UnderstandingtheOutbreak
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