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'We're all in the same boat.' Gainesville restaurants share widespread staffing issues - Gainesville Times

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Irvine said she thinks many of those in the food industry who were let go from their jobs had a period of reflection and realized they’d rather work a 9 a.m. to 5 p.m. office job instead of 13-hour days in a restaurant. 

“Some people don’t get treated well in the industry,” she said. “Why work a job where I get treated like crap or don’t get paid well, when I can get a job in a different industry?” 

And unfortunately, those who still work as chefs and servers have to fill in the gaps left by the lack of staff. Oftentimes, Irvine said this can result in burn-out with employees, causing the cycle to continue. 

“I wish that everybody at some point in their life would work in the service industry to understand it,” she said. “It changes your view.”

Irvine said she has continued working at Harvest Kitchen because she is truly passionate about her job. She suspects many of those who have stayed in the restaurant business during the pandemic feel the same.

“I enjoy creating a space for people to celebrate their birthday, graduation and have a night with a friend,” she said. “So much of that community aspect in our lives happens at a table around food.”

Tina Roberts, co-owner of 2 Dog in Gainesville, said her business has held off on opening for brunch because of lack of staff.

On behalf of restaurants in Hall and across the state, Roberts said she wants people to know that they have tried to keep a positive attitude, “but a positive attitude only goes so far when you have customers who don’t understand the scope of how restaurants work.” 

The next time someone notices slow service at a restaurant, she encourages them to take a moment to be understanding and see the bigger picture.

“I want them to know that my workers are human, that we are human,” Roberts said. “If COVID has taught us anything, I hope that it’s patience. Patience and to remember that there are humans working in these restaurants.”

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